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Frequently Asked Questions
1. What is Iqra Books Online all about?
Iqra Books is an online bookstore that is opened 24/7 on the internet (our service is available all the time without interruptions). Iqra Books Online allows the customer to view available books and other products on our website, their pictures, read summary of the books, pay for the books online, and get the books delivered to you anywhere in Nigeria and around the world.
2. How is an order placed for the books on this website?
If you wish to buy a single book/product, simply click on the book/product and place an order. But if you intend to buy more than one, you may click on the books and add them to your shopping cart. Upon completion of your shopping, click on the ‘check out’ button. Follow the instructions that follow and you are finished! It’s simple and convenient.
3. How do I pay for the books I order on your website?
For the meantime, orders are paid for by payment into Iqra Books' Bank accounts. However arrangements are in top gear to ensure transaction via the use of Nigerian debit cards (popularly referred to as ATM cards) from any “Interswitch ©” participating bank.
4. How long will it take for my order to be delivered after purchase?
This will depend on your location as specified by you when placing your order. However, orders are normally dispatched between 24 hours and three weeks from our storehouse and we also send you an update.
5. What if I change my mind on any books I already paid for? Can I get my money back?
We offer a money back guaranty on books only. We would not refund delivery expenses. Please note that this is subject to the terms and conditions of purchase. The delivery package must remain unopened and notification/return must be within 2 days of receipt of the delivery package.
6. What if I cannot find the book I am looking for?
Simple, just send an email to us at our contact with detail of the said book, i.e. Title or ISBN or Author and publisher, we will get back to you through your email as soon as possible. You can also call any of our mobile numbers.
7. How will the books be delivered to me?
We have different delivery options. The books ordered will be delivered by courier/ NIPOST register. Please note that we charge a freight fee which start from N500 depending on your location and weight of the book(s). Kindly see our ‘delivery rates' link on our home page.